PrecisionFlex™ FAQ
- Who should use PrecisionFlex™?
- How do I make a purchase?
- How long will it take for my PrecisionFlex™ to arrive?
- Which rod is best for me?
- What all comes with my order?
- Will PrecisionFlex™ break or snap?
- Where is PrecisionFlex™ manufactured?
- Is the PrecisionFlex.com safe to place orders?
- Will my personal information be sold to third parties?
- How log do I have to return my product?
- Is there a warranty on the PrecisionFlex™ product?
- When will my credit card be credited?
- What if I change my mind and would like to cancel my order?
Q: Who should use PrecisionFlex™?
A: Anyone; PrecisionFlex™ is suitable for fitness beginners to the most advanced athletes. However, not all exercise programs are suitable for everyone; consult with your physician before beginning this, or any other exercise program.
Back to TopQ: How do I make a purchase?
A: Ordering PrecisionFlex™ is EASY!
- Order Online at www.precisionflex.com: It’s safe, secure, and easy!
- Order by phone: 1-800-959-3539.
Q: How long will it take for my PrecisionFlex™ to arrive?
A: 10-14 days, any orders we received by 1:00 pm, Monday - Friday, excluding holidays will be shipped the same day. You will receive a purchase confirmation via email with your UPS tracking number, to track your order please go to UPS.com.
Back to TopQ: Which rod is best for me?
A:
- PrecisionFlex™ Gold Rod (Level 1) - Primarily used for physical therapy or those with limited mobility. Order now!
- PrecisionFlex™ Blue Rod (Level 2) - Beginners, low impact workout. Order now!
- PrecisionFlex™ Red Rod (Level 3) - Intermediate used for staying sculpted and toned. Order now!
- PrecisionFlex™ Black Rod (Level 4) - High resistance for advanced athletes. Order now!
Q: What all comes with my order?
A:
- Your PrecisionFlex™ Resistance Rod
- Safety straps
- 24"x36" Color instructional wall chart
- Registration and Warranty Packet
Q: Will PrecisionFlex™ rods break or snap?
A: No, PrecisionFlex™ rods will not break when used as instructed. However, never use the rods when the rod temperature reaches 30 degrees Fahrenheit or below.
Back to TopQ: Where is PrecisionFlex™ manufactured?
A: In the USA, of course; Clearwater, FL.
Back to TopQ: Is the PrecisionFlex.com safe to place orders?
A: Yes, PrecisionFlex™ has double security, a SSL Certificate issued by GoDaddy.com, the leader in new issued SSL Certifications and MacAfee Site Scan. Both MacAfee and GoDaddy perform daily scans to detect any vulnerability. Our clients can place orders with the peace of mind knowing PrecisionFlex.com is certified daily by industry leaders in Internet Security.
Back to TopQ: Will my personal information be sold to third parties?
A: No, your information will only be used to make your purchase and respond to requests.
Back to TopQ: How long do I have to return my product?
A: At PrecisionFlex™ we guarantee 100% customer satisfaction, if you are not completely satisfied with your product simply return it within 30 days for a refund.
Back to TopQ: Is there a warranty on the PrecisionFlex™ product?
A: Yes, 3 year manufactures warranty.
Back to TopQ: When will my credit card be credited?
A: Please give us some time to process your return/exchange. It takes about 10 -14 business days to receive the returned product. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited.
Back to TopQ: What if I change my mind and would like to cancel my order?
A: If you have placed an order and would like to cancel it, please call us at 1-866-959-3539 within FOUR hours of placing your order to cancel it free of any charges. Don't worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.
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